Support

Aklivity is committed to your success. Directly engage with us on our community Slack workspace, through a form submission, or by email.

Bugs and issues

If you face a problem with an Aklivity product, please post a Slack message in the #support channel (or directly message your Aklivity contact) with the following details:

• Product, environment & version
  Indicate which Aklivity product you're using, and if applicable, it's version as well as the cloud vendor and instance types it's running on. Please include any other information you consider relevant.
• Problem description
  A detailed description of the problem.
• How to reproduce
  Please describe the steps to reproduce the problem.
• Logs
  Please include any logs as attachments.

Alternatively, you can inform us of your issue by submitting a support request.

Feature requests

We welcome all feedback and feature requests. If you'd like to request a feature or a change, please don't hesitate to send us a message in our Slack workspace. You can also submit feature requests through the above link. We'll be happy to chat or jump on a call to discuss your request.