Privacy Policy

At Aklivity, Inc. (“Aklivity,” “we,” “our,” or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Aklivity Zilla Data Platform (“Zilla,” or the “Platform”), our website https://www.aklivity.io, and any related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Create or manage an account on the Platform
• Contact us for support or inquiries
• Participate in product demos, webinars, or surveys
• Subscribe to newsletters or marketing communications

This may include: name, email, company, job title, credentials, and communications.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type, device identifiers, pages visited, and session duration
• Log Data: System events, error logs, and diagnostics
• Cookies: Used for analytics, security, and personalization

1.3 Information from Third Parties

We may receive information from business partners, resellers, marketplaces (e.g., AWS Marketplace), or analytics and authentication providers.

2. How We Use Information

• Provide, operate, and improve the Services
• Authenticate users and maintain security
• Communicate about updates, features, or support
• Analyze usage patterns for optimization
• Comply with legal obligations and enforce our Terms

We do not sell or rent personal data.

3. How We Share Information

Aklivity may share data with trusted service providers, partners, regulators, or during corporate transactions, under strict confidentiality and compliance agreements.

4. Data Retention

We retain your information as long as necessary to deliver our Services, comply with legal requirements, or resolve disputes. You may request deletion at any time.

5. Data Security

We use encryption, MFA, access controls, and regular security testing to protect your data. However, no system is completely secure.

6. International Data Transfers

Aklivity is based in the U.S. and may process data globally. We apply lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) where required.

7. Children’s Privacy

Our Services are not directed to individuals under 18. If you believe a minor has submitted data, please contact us to delete it.

8. Your Rights

• Access, correct, or delete your personal data
• Restrict or object to processing
• Request a copy of your data (portability)
• Withdraw consent
• Lodge a complaint with authorities

Contact privacy@aklivity.io to exercise these rights.

9. Cookies and Tracking

We use cookies for analytics, authentication, and personalization. You can manage or disable them in your browser settings.

10. Third-Party Links and Integrations

Our Services may link to third-party platforms (e.g., AWS, GitHub, Confluent Cloud). Review their privacy policies before engaging.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our Services after updates constitutes acceptance.

12. Contact Us