Terms of Service

Welcome to the Aklivity Zilla Data Platform (“Zilla” or the “Platform”), operated by Aklivity, Inc. (“Aklivity,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Platform, associated software, APIs, documentation, and services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

1. Overview

Aklivity provides a real-time data management and streaming API platform that allows organizations to govern, secure, and manage event-driven and streaming data infrastructure. The Services may include both self-hosted and cloud-managed components.

2. Eligibility

You may use the Services only if you are at least 18 years old and capable of forming a binding contract. If you are accessing the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Account Registration

To use certain features, you may be required to register for an account. You must provide accurate and complete information and keep your account credentials secure. You are responsible for all activity under your account.

4. License and Acceptable Use

Aklivity grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms.

You agree not to:

• Reverse engineer, decompile, or modify the Services;
• Use the Services to violate any law, regulation, or third-party rights;
• Interfere with or disrupt the integrity or performance of the Services;
• Use the Services for benchmarking or competitive purposes without prior written consent.

5. Intellectual Property

Aklivity retains all rights, title, and interest in and to the Services, including software, APIs, documentation, trademarks, and logos. Except as expressly provided, these Terms do not grant you any rights to Aklivity’s intellectual property.

You retain ownership of your own data processed or transmitted through the Platform (“Customer Data”). You grant Aklivity a limited right to process Customer Data solely to operate and improve the Services.

6. Privacy and Data Protection

Aklivity’s collection and use of personal information are described in our Privacy Policy. By using the Services, you consent to our data practices as described therein.

7. Service Availability and Updates

We aim to provide continuous service availability but do not guarantee uninterrupted or error-free operation. Aklivity may modify, update, or discontinue parts of the Services at any time, with or without notice.

8. Fees and Payments

Certain features or service tiers may be subject to fees. All payments are due as specified in your order or subscription. Fees are non-refundable except as required by law or expressly stated in writing.

9. Open Source and Third-Party Components

Zilla includes open-source software components licensed under their respective terms. Aklivity provides attribution and license details in the documentation. Your use of third-party integrations is governed by the respective providers’ terms.

10. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services and to use such information solely for purposes of fulfilling these Terms.

11. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Aklivity does not warrant that the Services will meet your requirements or be free of errors or interruptions.

12. Limitation of Liability

To the maximum extent permitted by law, Aklivity shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill. Aklivity’s total liability for any claim arising out of or related to the Services shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Aklivity, its affiliates, officers, and employees from any claims, damages, or expenses arising out of your use of the Services, your Customer Data, or your violation of these Terms.

14. Termination

Aklivity may suspend or terminate your access to the Services if you violate these Terms or use the Services in a manner that could cause harm. Upon termination, your right to use the Services ceases immediately, and you must delete any copies of Aklivity software in your possession.

15. Export Compliance

You agree to comply with all applicable export control and sanctions laws. You represent that you are not located in a restricted jurisdiction or listed on any government-maintained restricted party list.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively in the courts located in San Francisco County, California.

17. Changes to the Terms

We may modify these Terms from time to time. Updated versions will be posted on our website, and your continued use of the Services constitutes acceptance of any changes.

18. Contact

If you have any questions about these Terms, please contact us at: